Yes, you will need to provide a receipt for the product in order to submit a warranty claim for any Kobalt products. Registering your new Kobalt tools is a quick and easy process and can provide you with useful benefits, therefor it is recommended. Lastly, you will also gain access to a customer service line for any technical assistance or maintenance needed. Registering your tools can help you keep track of your ownership and receive important updates on tool performance and product safety.Īdditionally, if you register, you will be eligible for the Kobalt product guarantee, where if a tool ever fails, you can receive a free replacement of an equivalent Kobalt product. However, registering your tools can have several benefits. You do not need to register your Kobalt power tools in order to use them. Do I need to register my Kobalt power tools? Once Kobalt receives the return and confirms it is broken, your request will be processed and you’ll receive a refund within three to seven business days. Make sure also to package the tool securely and include all accessories and users guide, as well as a copy of the original invoice. The company must receive it within 14 days, or else you’ll be ineligible for a refund. Once you have requested your return and received return authorization, you can then ship the tool back to Kobalt. Click “Contact Us” and you’ll be given a range of options on how to reach customer service, such as by phone or email. On the left of the page, you should see links to “Contact Us” and “Customer Care”. Start by navigating to the Kobalt website and login to your account (or register an account, if you haven’t already). If you purchased your Kobalt tool and need to return it due to it being broken, you’ll need to contact Kobalt directly.
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